THINGS COST A LITTLE MORE THIS YEAR. >> WE GET PEOPLE IN HERE EVERYDAY WHO GO, I NEED HELP TH MY YARD. WHERE SHOULD I START? WHAT SHOULD I DO?’ AND THAT’S WHERE WE COME IN ANDELP. H TODD: AT CRESCENT SPRINGS HARDWARE, WORKERS HAVE BEEN HELPING HOMEOWNERS TAKE CARE OF THEIR YARDS FOR 5 DECAS.DE >> WE HAVE BAGGED GRASS SEED. WE HAVE BULK GRASS SEED. WE HAVE BAGGED FERTILIZER. YES, THEY HAVE GONE UP THIS YEAR. >> ON THE CONSUMER SIDE, WE HAVEN’T HAD A LOT OF PUSH-BACK AS FAR AS PRICE GOES. SOME PEOPLE COMMENT ON IT. MOST PEOPLE RECOGNIZE IT A,ND YEAH, JUST MAKE DO. TODD: AS WITH MOST RETAILERS THIS HARDWARE STORE IS NOT , IMMUNE TO PRICE SPIKES CAUSED BY INFLATION AND INVENTORY ISSUES CAUSED BY DYSFUNCTIALON SUPPLY CHAINS. >> USUALLY WE CAN KEEP AOT L MORE ON HAND BUT GIVEN WHAT’S BEEN GOING ON IT STARTED EARLY WITH JUST STUFF NOT BEING ABLE TO MAKE IT HERE, TRANSPORT-WISE. AND THEN NOW WE’RE SEEING A BIG PRESS ON, SORT OF COMPONENTS FOR MANUFACTURING THAT ARE CAUSING SOME DELAYS. TODD: JUSTIN ISHMAEL SAYS TIGHT SUPPLIES AND INCREASED COSTS PUT A PREMIUM ON QUALITYND AHE KIND OF CUSTOMER SERVICE THIS HARDWARE STORE IS KNOWN FOR. >> OUR PRICING, A LOT OF IT, IS SET BY THE MANUFACTURER. AND SO THOSE ARE JUST PRICE POINTS THAT NOT JUST US, BUT EVEN THE BIG BOX STORES HAVE TO MEET. SO WE KE TO JUST GET A LITTLE BIT OF A STEP AHEAD ON THE BACK END TO WHERE WHEN WE SELL IT FOR YOU. COMES ASSEMBLED, GASSED UP, READY TO GO. A LOT OF THOSE PLACES, YOU GET IITTHE BOX, YOU GET IT HOME. IT’S SORT OF YOUR RESPONSIBILITY. TODD: ISHMAEL ENCOURAGES SHOPPERS TO RESEARCH MAKERS OF BIG-TICKET ITEMS, LIKE MOWERS, MAKTOSURE THEY HAVE QUALITY PARTS THAT CAN BE SERVIC AEDND REPAED

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“We get people in here every day who go, ‘I need help with my yard. Where should I start? What should I do?’ And that’s where we come in and help,” Liz Davies said.Davies is a lawn and garden specialist at Crescent Springs Hardware in Kenton County. The store has been helping homeowners take care of their yards for five decades.”We have bagged grass seed. We have bulk grass seed. We have bagged fertilizer,” Davies said. “Yes, they have gone up this year.””On the consumer side, we haven’t had a lot of push-back as far as price goes,” said Justin Ishmael, a parts and services specialist. “Some people comment on it. Most people recognize it and, yeah, just make do.”As with most retailers, Crescent Springs Hardware is not immune to price spikes caused by inflation and inventory issues caused by dysfunctional supply chains.”Usually, we can keep a lot more on hand but given what’s been going on – it started early with just stuff not being able to make it here, transport-wise,” Ishmael said. “And then now we’re seeing a big press on, sort of components for manufacturing that are causing some delays.”Ishmael said tight supplies and increased costs put a premium on quality and the kind of customer service this hardware store is known for.”Our pricing, a lot of it, is set by the manufacturer,” he said. “And so those are just price points that not just us, but even the big box stores have to meet. So we like to just get a little bit of a step ahead on the back end to where when we sell it for you. It comes assembled, gassed up, ready to go. A lot of those places, you get it in the box, you get it home. It’s sort of your responsibility.”Ishmael encourages shoppers to research makers of big-ticket items, like mowers, to make sure they have quality parts that be worked on and repaired, should something go wrong.

“We get people in here every day who go, ‘I need help with my yard. Where should I start? What should I do?’ And that’s where we come in and help,” Liz Davies said.

Davies is a lawn and garden specialist at Crescent Springs Hardware in Kenton County. The store has been helping homeowners take care of their yards for five decades.

“We have bagged grass seed. We have bulk grass seed. We have bagged fertilizer,” Davies said. “Yes, they have gone up this year.”

“On the consumer side, we haven’t had a lot of push-back as far as price goes,” said Justin Ishmael, a parts and services specialist. “Some people comment on it. Most people recognize it and, yeah, just make do.”

As with most retailers, Crescent Springs Hardware is not immune to price spikes caused by inflation and inventory issues caused by dysfunctional supply chains.

“Usually, we can keep a lot more on hand but given what’s been going on – it started early with just stuff not being able to make it here, transport-wise,” Ishmael said. “And then now we’re seeing a big press on, sort of components for manufacturing that are causing some delays.”

Ishmael said tight supplies and increased costs put a premium on quality and the kind of customer service this hardware store is known for.

“Our pricing, a lot of it, is set by the manufacturer,” he said. “And so those are just price points that not just us, but even the big box stores have to meet. So we like to just get a little bit of a step ahead on the back end to where when we sell it for you. It comes assembled, gassed up, ready to go. A lot of those places, you get it in the box, you get it home. It’s sort of your responsibility.”

Ishmael encourages shoppers to research makers of big-ticket items, like mowers, to make sure they have quality parts that be worked on and repaired, should something go wrong.



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